Key Account Manager – Institutional Sales

About the role

The successful candidate will lead Shalina Healthcare's institutional business in Angola, building and strengthening relationships with hospitals, clinics, NGOs, corporate accounts and other healthcare institutions. You will be responsible for driving sustainable sales growth while managing a team of Medical Delegates.

Key responsibilities

• Develop and execute account plans to achieve institutional sales targets.
• Identify new business opportunities and expand existing customer relationships.
• Lead commercial negotiations and discussions with key decision‑makers.
• Collaborate with Supply Chain, Marketing, Regulatory and Finance to ensure effective execution of sales initiatives.
• Coach, monitor and develop the performance of Medical Delegates through field visits and performance reviews.
• Track market trends, competitor activity and pricing movements, providing actionable recommendations.
• Maintain accurate sales pipeline, forecast performance and report to commercial leadership.

Required profile

• Bachelor’s degree in Pharmacy, Life Sciences, Business Administration or related field.
• MBA or Master’s in Sales/Marketing preferred.
• 8–10 years of pharmaceutical or healthcare sales experience, with a focus on institutional accounts.
• Proven experience managing a field sales team.
• Demonstrated success building long‑term relationships with hospitals, NGOs and corporate customers.
• Prior experience in African markets is a plus.

Required skills