Business Operations Graduate

About the role

Join Ericsson's Business Services team in Luanda as a Business Operations Graduate. This 12‑month paid assignment offers hands‑on experience in supporting day‑to‑day operations, stakeholder coordination, and service delivery for the Customer Unit West & Southern Africa.

Key responsibilities

• Support business operations and service delivery across the local organisation.
• Assist with records retention, document management, and compliance processes.
• Coordinate accommodation, transportation, and logistics arrangements for staff.
• Contribute to vehicle fleet management and vendor coordination.
• Support delivery‑related operational processes and people‑related requests.
• Work with cross‑functional stakeholders to ensure efficient, high‑quality service.
• Identify opportunities for process improvement and operational excellence.
• Provide additional local business support as needed.

Required profile

• Recent graduate or early‑career professional with a degree in Business Administration, Management, HR, Economics, Logistics, Supply Chain or a related field.
• Strong organisational and planning abilities.
• Excellent written and verbal communication skills in English.
• Detail‑oriented with a structured approach to work.
• Proactive, adaptable and eager to learn.
• Comfortable managing multiple stakeholders and priorities.

Required skills

What we offer

• Real business experience from day one in a global technology company.
• Exposure to multiple business functions and international collaboration.
• Mentoring, networking and professional development opportunities.
• Practical experience in coordination, logistics and service delivery.
• A strong foundation for future career growth within Ericsson.