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6 anos de experiência

Competências

Administrative coordination Customer service Calendar management Document maintenance Cross‑functional communication Meeting & project support Quality control Prioritization Microsoft Office Excel Salesforce Shopify CMS PIM Adobe Analytics

Experiência

Administrative Coordinator

Joelle Collection

2023-01 -

Coordinates daily requests, project timelines and information updates across Marketing, Creative and Operations teams. Maintains accurate product records and content in Shopify, verifying details and following up on corrections before publication. Supports campaign and launch planning by organizing priorities, assets, deadlines and status updates, ensuring seamless cross‑functional execution.

Digital Operations Specialist

Lush

2022-01 - 2023-12

Supported daily digital operations and campaign updates, acting as the liaison between internal stakeholders and the digital platform. Reviewed information for accuracy, updated systems and resolved requests while respecting strict deadlines. Implemented procedural improvements that enhanced data reliability and operational efficiency.

E‑Commerce Merchandising Specialist

Hudson’s Bay

2021-01 - 2022-12

Maintained organized data and content across six website categories using Salesforce, PIM and Adobe Analytics. Coordinated updates with multiple teams, monitored deliverables and prepared information used for reporting and operational decisions. Ensured product information consistency, contributing to improved online sales performance.

E‑Commerce Coordinator

Mackage / SOIA & KYO

2020-01 - 2021-12

Coordinated product launches, system updates and promotional activations, tracking details, approvals and deadlines. Provided day‑to‑day operational support, performed quality checks and communicated issues to the appropriate teams. Streamlined workflow between merchandising and marketing, reducing time‑to‑market for new collections.

Web Merchandiser

Laura Canada

2019-01 - 2020-12

Reviewed product information, imagery, copy and pricing, maintaining accurate records and supporting content updates. Assisted with landing page creation, campaign execution and cross‑team follow‑up in a deadline‑driven environment. Contributed to improved site accuracy and customer experience through meticulous data management.

Idiomas

English

fluent

French

intermediate

Portuguese

native

Spanish