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0 anos de experiência

Competências

Reliability Customer service Team player Knowledge of GDS (Global Distribution System) Knowledge of CRS (Computerized Reservation Systems) Business planning Nature interpretation Tour operations Entrepreneurship Research methods

Experiência

Tour Guide (Internship)

Bonfire Adventure

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Conducted guided tours to Maasai Mara National Reserve and Amboseli National Park under the supervision of a professional guide. Interacted professionally with tourists, providing information on wildlife and park features. Gained practical skills in tour operations, itinerary planning, and customer service. Utilized knowledge of GDS and CRS for reservation handling. Demonstrated reliability and teamwork throughout the internship.

Sales and Marketing

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Responsible for selling and advertising medicinal food supplement products. Developed marketing materials and promotional strategies to reach target customers. Managed customer relationships, understood preferences, and provided tailored service. Applied knowledge of reservation systems to track sales leads and orders. Achieved sales targets through proactive outreach and effective communication.

Formação

Certificate in Nature Interpretation and Tour Guiding

Idiomas

English

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