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Competências
Experiência
Chief of Staff | Executive Assistant
EVAWORKS
2025-09 -
Embedded directly with a venture capital firm as the executive‑level EA partner, managing end‑to‑end executive support across portfolio operations and investor relations. Built and maintained AI‑assisted workflows using Zapier and Make to automate meeting preparation, follow‑up sequences, CRM updates, and reporting, dramatically reducing manual admin overhead. Owned full calendar and inbox management for the VC Partner across multiple time zones, ensuring zero‑backlog inbox and prioritizing high‑value communications. Prepared board decks, investor briefings, strategic summaries, and stakeholder communications with high accuracy and confidentiality. Implemented a Notion‑based operating system centralising deal notes, task pipelines, meeting logs and key decisions.
Lead Trainer and Strategist
EVAWORKS
2025-04 - 2025-09
Spearheaded a full‑cycle training programme for new Executive Assistant hires, combining soft‑skill development, technical tool mastery and AI‑driven workflows. Delivered live sessions covering calendar and inbox mastery, documentation, communication and client‑facing best practices. Conducted hands‑on tool training for ClickUp, Notion, Google Workspace, Slack, Zapier and AI assistants. Designed training frameworks based on client briefs, including curriculum structure, content creation, speaker notes and deck design.
Chief of Staff | Chief of Operations
CLEAN PURSUIT
2024-07 - 2025-04
Acted as the owner’s right hand across all operational and executive‑support functions for a domestic and commercial cleaning and handyman services business. Managed the owner’s calendar, inbox and priorities, screening communications and coordinating meetings, approvals and follow‑ups. Developed and implemented strategies to improve service delivery, client satisfaction and operational efficiency. Led teams serving NDIS and DVA client segments, ensuring compliance with regulations and standards. Prepared executive summaries and reports, collaborating with stakeholders to expand service offerings and maintain a competitive market position. Built and documented standard operating procedures that standardised scheduling, quoting and client onboarding across the team.
Senior Executive Assistant | Project Manager
CLEAN PURSUIT
2022-07 - 2024-06
Provided senior‑level executive support to leadership, owning calendar management, inbox triage and meeting coordination across multiple stakeholders. Prepared briefings, reports and client‑facing communications with high accuracy and confidentiality. Led projects to improve client onboarding and scheduling systems, ensuring smooth communication and timely service delivery. Supervised teams and coordinated resources, providing training and guidance to improve operational workflows.
Formação
Bachelor of Science in Business Administration, major in Human Resource Development Management, Polytechnic University of the Philippines
Idiomas
English
fluent
Última atualização: há 1 mês